This ensures others can benefit from our conversation. Thanks in advance for your help with this!!įollow us on Twitter my response answered your question please click the �Correct Answer� button under my response. Does this help clarify things for you?įollow us on Twitter my response answered your question please click the �Correct Answer� button under my response. I recommend filtering out agent locations by selecting the check box to Do Not Include Authorized Retailers to make things easier. You can use our Store Locator Verizon Stores Near Me | Verizon Wireless to find a store near you. We have the equipment needed at our Verizon corporate locations. As long as the old phone is able to power on all the way and this is just an issue with the screen itself we will be able to move the contacts to the Convoy 2. One of the options you can choose is through Google Drive. If there is no backup we can definitely connect both phones in store for you and attempt a contact transfer. Backup using Google Drive Backup using Google Photos SMS Backup and Restore Backup using Google Drive As a phone using Android system as its software, LG Rebel 4 can take advantage of Google ecosystem to backup files and data. You can view the PIN in My Verizon here if needed: View PIN - Verizon Cloud - Website | Verizon Wireless. If a backup was previously performed on her number you will be prompted to enter the Backup Assistant PIN in in order to restore the contact list. Please follow this path to access Backup Assistant on the Convoy: Back Up Contacts - Backup Assistant - Samsung Convoy 2 | Verizon Wireless. You mentioned the phone has a blank screen, was the device damaged in any way? Do you happen to know what happened to cause the blank screen by chance? In reference to restoring the contacts, you can definitely run the Backup Assistant program on the Convoy 2 to see if there was a backup performed in the past. I know how important it is to retain a contact list, Flash515.
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